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Patient Information

Frequently Asked Questions about the Clinic:

1. My child is not special needs - do you offer primary pediatric care?

      The Clinic offers care to ALL children of ALL abilities! With specialized training providers, our Clinic can uniquely assess, diagnose, and treat children in their early stages for specialized care. The Clinic always considers a whole child, including environmental and overall wellness, when considering care and treatments.

2. Is there a waitlist to become a new patient?

    Yes. The Clinic is currently at full capacity for new patients. Please fill out our New Patient Intake Form to be added to the waitlist and onboarded for future appointments.

3. What Insurance does the Clinic Accept?

    The Clinic now offers more ways to join our healthcare family than ever! We accept Medicaid Direct and all NC Medicaid managed care PHP's. We also offer a schedule of fees for direct cash payments, and a superbill should you choose to personally submit the claim to your own insurance (we do not offer assistance with this.) We are NOW offering a Direct Membership Model for families who choose the Clinic for its healthcare and wellness community. The Membership provides affordable access to care with monthly membership fees instead of fee for service billing.

4. I am a current patient, How can I access my child's patient information, including billing and appointments?

    All of your child's information can be found easily on the chARM portal, including; appointment reminders, notes from prior visits, prescriptions, diagnoses, bills, and invoices.

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